Functional Requirements Analysis
Identify product/system features/functions that must be implemented to enable users to accomplish their tasks with high levels of human-system performance
Human-Systems Interface Design
Translate task analyses and functional requirements results into interface designs using design thinking, cognitive engineering, brainstorming, story mapping, affinity diagram, conceptual model, workflow reengineering, storyboarding, participatory design, parallel design, information architecture, card sorting, UI/UX design, wireframes, and iterative design
Usability Engineering
Develop and apply heuristics, conduct user interviews, focus groups, card sorting, cognitive walkthroughs, think aloud, and user testing